Return and Refund Policy

•  We aim to process your return ASAP, you will receive an email notification, once your parcel is received.
• Please note it can take 3-7 working days for the payment to show in your account, depending on the card issuer.  
• IF you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details.  
• We do not refund postage/shipping charges on orders. 
•  We are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice.  

To be accepted, returned items must meet all of the following requirements:

• They are unworn.
• They are unwashed.
• They have all original tags attached.

If you report a Damaged/Defective or Incorrect Item, as the reason during the return process, please contact our company at Simpleluxuryjunkie@gmail.com. This is intentional—we require these issues to be handled directly with Customer Care team to ensure proper resolution and label issuance. 

Every return is inspected. Missing, ineligible, or worn items can reduce or cancel credit. Credit adjustments for unselected or questionable items are issued only after review.

When creating a return, items marked as Final Sale will NOT be available for selection. If you are unable to select an item during your return process, it's due to the item/items being Final Sale. This means the item/items are not eligible for return under any circumstances.

Items that do NOT qualify for return 

(Final Sale):

• Bodysuits
• Swimwear
• Lingerie/undergarments
• Accessories
• Party attire

If any final‑sale item is sent back, it will be discarded and no credit will be issued.

We reserve the right to define, limit, refuse, and reject returns that show excessive wear, alteration, potential fraud, or other irregular activity. We may refuse service in store or online for similar reasons. SLJ items returned will be discarded upon receipt.

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.